Iridium 9555 Mobile Satellite
Software incompatibility in the Iridium 9555 Mobile Satellite handset results in an inability for customers to send SMS text messages from their service.
All customers who have the software version HT09014 or later will not need to have a software update for their handset. For all customers who have HT09013 or earlier will need to have a software patch posted out to them on disk from the Telstra Mobile Satellite team. This will correct the software and restore SMS and Iridium Direct Internet functionality. The customer will be able to perform the software patch.
New 21 Series Modem
Telstra 21 Turbo USB modem customers can download the upgrade that raises the device rated uplink speed from 1.9 to 5.8 Mbps*. The Wireless USB Data device which remains the fastest mobile broadband device in this country now sets a new benchmark for both Downlink and Uplink speeds.
http://www.sierrawireless.com/support/
The Motorola A3100 (MOTOSURF™)
Is incorrectly configured to be used as a tethered modem.
Customers can manually change the configuration as follows:
1. Press Start.
2. Click on Programs.
3. Go to "Internet Sharing" and click on it.
4. Click on the Network Connection" drop down tab.
5. Click on Telstra Internet.
The device is now set up to work as a tethered modem
Nokia E71 Update
New version of Nokia PC Suite
A new version of Nokia PC Suite has been launched that allows the Nokia E71 to be used as a USB modem. The software supplied in Telstra's Nokia E71 box is an earlier version that does not allow this functionality.
If the customer requires the USB modem functionality, the customer has TWO options:
- Option 1: If they are connected to the internet when installing the Nokia PC Suite from the in box software, the customer will be prompted to download the latest software directly from Nokia.
- Option 2: The customer can also go to the Nokia website to download the newest version of PC Suite.
www.nokia.com.au/get-support-and-software/downlaod-software/nokia-pc-suites
Telstra Turbo 7 Series and Mac Compatibility
The Telstra Turbo 7 Series Express Card and the Telstra Turbo 7 Series Modem are compatible with Windows XP, 2000, Vista and Mac OS X 10.4 or later.
The CD enclosed with this Telstra Turbo 7 Series Mobile Broadband device does not contain the driver software required by Mac users.
To use this device on your Mac OS X or later, please download the Mac driver by visiting the Downloads section of the Telstra Business website:
www.telstra.com.au/business/help/downloads.htm
Supercharge your Telstra Mobile Broadband Turbo Device
Follow the 5 simple steps to download the firmware to acheive two times the current speeds:
- Install your Telstra Mobile Broadband Turbo software onto your laptop using the installation CD enclosed.
- Once your device is installed, log on to: http://www.telstra.com.au/business/help/downloads.htm
- Click on the image of your device.
- Download the zip file to your local drive.
- Follow the instructions included in the zip file.
Important: When upgrading any data cards, no interruptions can occur. Advise you to disable screensaver first.
Any interruptions will destroy the data card.
I-Mate JasJam upgrade for Windows Mobile 6
Please find the url address below for i-mate™ JASJAM Software Upgrade for Telstra Next G™ Network customers.
http://clubimate.com/jasjamsupport/JASJAMAU.html
Palm Treo 750 upgrade for Windows Mobile 6
Please find the url address below for Palm Treo 750 Software Upgrade for Telstra Next G™ Network customers.
www.palm.com/au/go/getwm6
Nokia 6120 software upgrade (4.21)
Please find the url address below for Nokia 6120 Software Upgrade for Telstra Next G™ Network customers.
www.nokia.com.au/softwareupdate
