Corporate Achievement Award
Corporate, Hobart received an Achievement Award in November 2009 for excellency in sales consistency
Business Accreditation
All Total Communication stores statewide are now Telstra Business Accredited. This means that staff have successfully completed professional Telstra training to allow them to cater for business mobile needs.
This qualification sits very well with the company's Enterprise Partner acknowledgement and recognizes our ability to deliver effective solutions for business clients.
Making the most of Mobility
The combination of powerful smartphones and cheap mobile data is creating new opportunities for channel players
Apple's much-landed iphone 3G has finally landed in Australia, but it's just one of a number of sophisticated mobile phones that led users conduct business from the palm of their hand. Along with the old chestnuts of push email and calendar access, such phones often let you surf the web, edit Office documents and even run presentations directly from the handset. The inclusion of GPS for satellite tracking also opens up a range of new features, from in-car navigation to the automatic collection of spatial data by a mobile workforce. When properly integrated into an organisation's backend systems, a smartphone can allow managers to monitor key business processes remotely. The phones can also tie into systems such as Microsoft's Sharepoint to speed up the approval process, creating a more nimble organisation equipped to make decisions quickly. Security policies often let administrators remotely lock or wipe lost phones to protect sensitive corporate date.
In Australia, the biggest hindrance to smartphone adoption has been slow data speeds and high data costs. The rollout of HSDPA mobile networks such as Telstra's national NextG newtork have offered a significant speed boost, whilst over the next few yaers Vodafone and Optus aim to expand their metro HDSPA coverage to span the country.
Customers need to actually see the devices and what they're capable of
The BlackBerry smartphone is also making inroads into the SME space, said Robert Saviane, marketing director for Research In Motion - the company behind BlackBerry.
"What we've seen more recently is that need to access information anywhere, anytime really moving down into the small to medium business market, and even further down into what we call the prosumer level," Saviane said.
"What we know about small businesses is that they are often a lot more mobile. Therefore that need to have access to pertinent information anywhere anytime is actually more intense. We see that segment as being a real growth area right now and going forward over the next 12 to 18 months. The advantage for a small business is that, with BlackBerry, essentially the customer is buying an entire platform, not just the devices but the service and software that go with it."
Telstra offers a range of mobile Fleet Management or People Management tools such as the Xora TimeTrack employee time tracking system, Fielding explained. "The sweet spot that we see for businesses is thinking about how you can make them more productive, making use of the location information that we have in our mobile network, " he said.
7th July 2008 CRN
Preferred Partner Standing:
Total Communications has been chosen as a Preferred Telstra Partner. You will notice the logo depicting a blue tick is now displayed on all company promotional material.
Total Communications is the only Tasmanian Telstra dealer to be awarded this status and as such the company is very proud of this achievement.
The Preferred Partner identification is recognition that the company has the necessary trained personnel, business acumen and industry knowledge to represent Telstra professionally within the business sector.
This qualification will allow Total Communications to work even more closely with Telstra in providing more effective solutions for the needs of all our business clients.
